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Coronavirus measures

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS Staff while also ensuring services are available to the public as normal.

We follow NHS guidelines and protocols and are able to continue to provide psychological therapy services. These services may be offered to you via telephone, webcam and other online packages as an alternative to attending one of our venues to ensure the safety of you and our staff.

The outbreak of Coronavirus (COVID-19) has not prevented us from processing your referral to our service or delayed access to treatment. The only impact is we may not be able to offer face to face therapy throughout your treatment.


If you have travelled to the UK from one of the places: Mainland China outside of Hubei Province, South Korea outside of the special care zones, Cambodia, Hong Kong, Japan, Laos, Macau, Malaysia, Myanmar, Singapore, Taiwan, Thailand and Vietnam (list last updated 11.03.2020) or have any of these symptoms: cough, fever or shortness of breath please do not visit one of our buildings, but call us to change your appointment to telephone or online therapy. Please also refer to 111 online Coronavirus service or call NHS 111 for more advice on protecting yourself and others.


If you are self-isolating please read NHS advice about staying home including how long to isolate for

If in doubt, or would simply prefer to have your treatment offered at home, please call us and we will arrange for your appointment/s to be conducted on the telephone or online.